Yemeni Herbs
Zero Cancellation Fees

Cancellation Policy

Updated: September 2026

Flexible Order Management

We understand that plans can change. Whether you ordered by mistake, need to update your shipping address, or changed your mind, we provide a smooth and friendly cancellation process before your order leaves our warehouse.

Cancelling Before Dispatch

Because we process orders swiftly to ensure prompt delivery, timing is essential:

  • Before Shipping: You can cancel your order anytime before it is handed over to our courier partner at zero penalty or deduction.
  • Immediate Full Refund: For prepaid orders cancelled prior to dispatch, a 100% refund is issued right back to your original payment method.

If Your Order Has Already Shipped

Once an order has been dispatched and assigned a tracking ID, it cannot be stopped while in transit:

  • Refuse at Delivery: You can simply decline the package when the courier executive arrives at your address.
  • 7-Day Easy Return: If you accept the delivery, you can still return the unopened item within 7 days under our Return & Refund Policy.

Refund Timelines on Cancellation

As soon as your cancellation is confirmed, our automated billing system initiates the refund instantly:

  • UPI & Wallets: Completed and credited within 24 to 48 hours.
  • Cards & Net Banking: Processed within 3 to 5 business days, depending on your bank's clearance cycles.

Need to Cancel? Contact Us

Please send your Order ID to our support team as soon as possible so we can halt dispatch immediately:

BrandYemeni Herbs
Cancellation Fee₹0 (Free)